Dewacair Privacy Policy – User Data Protection

1Introduction and Scope

This Privacy Policy explains how dewacair collects, uses, stores, and protects the personal information you provide when using our platform services at dewacair.vu. This document applies to all registered users and visitors accessing our site.

By registering as a member or using Dewacair's services in any capacity, you confirm that you have read and understood this Privacy Policy and consent to the data collection and usage practices described below. If you do not agree with these terms, please refrain from using our services.

2Personal Data We Collect

Dewacair collects several categories of personal data in accordance with the purposes and operational needs of the platform. In general, the data we collect falls into two types: data you provide directly and data collected automatically when you use our services.

We do not collect special category data such as health information, political views, or religious affiliation. All data collected is used solely for the purposes explicitly stated in this policy.

3How We Use Your Data

The personal data we collect is used responsibly and only for legitimate purposes directly relevant to Dewacair's operations. Here are the primary ways we use your data:

• Account management and verification — verifies your identity and keeps your account secure from unauthorized access.
• Financial transaction processing — enables deposits, withdrawals, and all financial activities to run smoothly and securely.
• Regulatory compliance (AML/KYC) — fulfills our legal obligations related to anti-money laundering and counter-terrorism financing under our licensing requirements.
• Fraud detection and prevention — identifies suspicious activity and protects the platform from misuse.
• Service communications — sends important notifications regarding your account, policy updates, and security information.
• Enhanced user experience — analyzes usage patterns to continuously improve platform features and services.
• Customer support — ensures you receive accurate and relevant assistance when you contact our support team.

We do not use your data to build marketing profiles sold to other parties, and we do not send third-party marketing communications without your consent.

4Data Sharing with Third Parties

Dewacair does not sell or rent your personal data to any party. However, there are limited situations where we need to share certain information with trusted third parties to support our service operations:

• Integrated payment providers — to process your financial transactions, relevant information is forwarded to financial institutions and payment gateways that meet equivalent security standards.
• Game providers — to verify and record game results, relevant session data is shared with game providers in accordance with their technical requirements.
• Identity verification services — for KYC purposes, identity document data is processed through certified verification services bound by strict confidentiality agreements with us.
• Legal and regulatory authorities — where required by law, court order, or a competent licensing authority, we will comply with all legitimate requests.

All third parties receiving data from dewacair are contractually bound to maintain the confidentiality of that information and not to use it beyond the agreed purposes.

5Cookies and Tracking Technologies

Like most digital platforms, dewacair uses cookies and similar tracking technologies to enhance user experience and ensure platform security. Cookies are small text files stored on your device when you visit our site.

The types of cookies we use include:

• Essential cookies — strictly required for core platform functions, such as keeping your login session active. These cookies cannot be disabled.
• Preference cookies — saves your display settings and game preferences so you don't have to reconfigure them each time you access the platform.
• Internal analytics cookies — helps us understand how users interact with the platform in order to improve our services.
• Security cookies — used to detect suspicious activity and protect your account from unauthorized access.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may significantly affect platform functionality.

6Data Storage and Security

Dewacair stores your personal data on servers located in data centers with multiple layers of physical and digital security. The security measures we apply include:

• Data encryption in transit using the latest TLS/SSL protocols
• Data encryption at rest for sensitive information
• Role-based access control — only authorized personnel may access user data
• 24/7 security monitoring and intrusion detection
• Regular security audits conducted by our internal team and independent third parties
• Documented incident response procedures for handling potential data breaches

We retain your personal data for as long as your account is active and for any period required by law following account closure — generally 5 years for financial data in accordance with anti-money laundering regulations. Once the retention period ends, data is permanently deleted using secure methods.

7Your Rights as a User

As a dewacair user, you have a number of important rights regarding your personal data. We are committed to facilitating the exercise of these rights easily and without unnecessary barriers.

8International Data Transfer

As a platform operating internationally, your data may be processed outside your country of residence. This may occur, for example, when data is processed by game providers or payment services operating in different jurisdictions.

In every case of international data transfer, Dewacair ensures that:

• Transfers are made only to countries or entities that provide an adequate level of data protection.
• Binding contractual agreements are in place to ensure your data remains protected in accordance with applicable standards.
• Data transfers are carried out only to the extent necessary for the intended service purpose.

9Minor's Privacy

Dewacair services are exclusively intended for users aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that data from a person under 18 has been collected, it will be promptly deleted and the associated account will be closed.

If you are a parent or guardian and become aware that your child has provided personal data to Dewacair, please contact our support team immediately so we can take the necessary action.

10Privacy Policy Updates

Dewacair may update this Privacy Policy from time to time to reflect changes in our business practices, applicable legal requirements, or improvements to the technologies we use. The date of the latest update is always displayed at the top of this page.

For significant changes that materially affect your rights, we will provide notice via the email registered to your account at least 14 days before the changes take effect. Continued use of the service after changes are implemented constitutes acceptance of the updated policy.